REFUND POLICY – STAYOPTIMIZED PROGRAM

Privacy Policy – StayWise Program

Effective Date: January 1st, 2025

At StayWise, LLC ("StayWise"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use the StayWise program and related services.

1. Information We Collect

1.1 Personal Information: We collect your name, email, phone number, billing details, and payment information when you subscribe.

1.2 Account & Property Data: We collect booking history, revenue data, pricing details, and platform credentials for optimization purposes.

1.3 Automated Data Collection: We track IP addresses, browser types, device identifiers, and cookies to improve user experience.

2. How We Use Your Information

2.1 To Provide Services: We use data to manage subscriptions, optimize listings, and provide customer support.

2.2 For Payment Processing: Your billing and payment details are processed securely.

2.3 Marketing & Communications: We may send service updates, promotions, and industry news (opt-out available).

2.4 Compliance & Security: We monitor for fraud, security threats, and comply with legal obligations.

3. Data Sharing & Third Parties

3.1 Third-Party Integrations: We share data with platforms such as OwnerRez, Guesty, and PriceLabs for account management.

3.2 Payment Processors: Transactions are securely handled through third-party providers.

3.3 Legal Disclosures: We may disclose data when required by law or to prevent fraud.

4. Data Security

4.1 Security Measures: We use encryption, access controls, and security protocols to protect data.

4.2 Data Retention: Client data is retained as needed for services and legal compliance.

4.3 Client Responsibility: Clients must protect their account credentials. We are not liable for unauthorized access due to negligence.

5. Your Rights & Choices

5.1 Access & Updates: Clients may request access to their personal data and update incorrect details.

5.2 Opt-Out of Marketing: You may unsubscribe from marketing emails at any time.

5.3 Request Data Deletion: Upon service cancellation, data removal can be requested (subject to legal obligations).

6. Governing Law & Policy Updates

6.1 Governing Law: This Privacy Policy is governed by the laws of California and the Client’s state.

6.2 Policy Changes: We reserve the right to update this Privacy Policy. Clients will be notified via email or website updates.

7. Contact Information

For privacy-related inquiries, please contact:

Jeffrey Bowens
Email: jeffrey@staywisestr.com